Tuesday, August 24, 2010

Vendor Responses

Received e-mail responses from two of my three inquiries about certain aspects of the three online test providers I have narrowed it down to. One vendor gives non-profit organizations a 20% discount so the per exam fee will be less, which is great news. One of the vendors that fell out of the final three e-mailed and asked for feedback on why we didn't go with his company, so kindly I gave him both good and bad feedback. He then called me and wanted more! He also tried to talk me into staying on his pay service, which I wasn't too excited about. That vendor is the only one I actually paid money to see their "paid" version as their basic free version didn't have many options. I finally got him off the phone but he really wanted to make a deal with me. Got to love those sales people. Honestly he made me more nervous after talking to him because he said his service was only 3 months old. I was hoping for a company a little more seasoned than that. The last thing I want is to have to re-do all the exams with a new company after a few months. I am hoping to finish up my review tomorrow because I will be out of the office Thursday and Friday and want to share the results with the EDC chair and a few others before I write the report.

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